{"id":14,"date":"2025-01-22T16:25:11","date_gmt":"2025-01-22T12:25:11","guid":{"rendered":"https:\/\/alamanamed.com\/?page_id=14"},"modified":"2025-01-22T16:27:19","modified_gmt":"2025-01-22T12:27:19","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/alamanamed.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-615d8b9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"615d8b9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-462b5de2\" data-id=\"462b5de2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-651bbb3b elementor-widget elementor-widget-text-editor\" data-id=\"651bbb3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\"><p><\/p>\n<h3>Overview<\/h3>\n<p><\/p>\n<p>Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<p><\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<p><\/p>\n<p>Several types of goods are exempt from being returned.<\/p>\n<p><\/p>\n<p>Additional non-returnable items:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><li>Some health and personal care items<\/li><\/ul>\n<p><\/p>\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<p><\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<h2>Refunds<\/h2>\n<p><\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p><\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1-2 days.<\/p>\n<p><\/p>\n<p><b>Late or missing refunds<\/b><\/p>\n<p><\/p>\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<p><\/p>\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<p><\/p>\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<p><\/p>\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at alamanamed@outlook.com .<\/p>\n<p><\/p>\n<p><b>Sale items<\/b><\/p>\n<p><\/p>\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<p><\/p>\n<h2>Exchanges<\/h2>\n<p><\/p>\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at alamanamed@outlook.com and send your item to: our shop in dragon mart 1 .<\/p>\n<p><\/p>\n<h2>Gifts<\/h2>\n<p><\/p>\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<p><\/p>\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<p><\/p>\n<h2>Shipping returns<\/h2>\n<p><\/p>\n<p>To return your product, you should mail your product to: Our shop in dragon mart 1<\/p>\n<p><\/p>\n<p>You will be responsible for paying for your own shipping costs for returning your item (25 AED). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (25 AED).<\/p>\n<p><\/p>\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<p><\/p>\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<p><\/p>\n<h2>Need help?<\/h2>\n<p><\/p>\n<p>Contact us at alamanamed@outlook.com for questions related to refunds and returns.<\/p>\n<p><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Al Amana Medical Equipment<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alamanamed.com\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - 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